Firm run by Scots cocaine kingpins leaves customers tens of thousands out of pocket

A firm run by two Scottish cocaine kingpins has closed its doors - leaving customers tens of thousands of pounds out of pocket.

DX Home Improvements stopped doing business after directors David Stephen and Shaun Brown were arrested over their £12million drug empire.

Customers have now blasted the firm - which was a sponsor of Motherwell FC until the club ripped up the deal - over how they have been treated.

One woman slammed the company and said they had turned her £32,000 "dream kitchen into a total nightmare".

The details can be revealed after the crooked pals, both 30, pleaded guilty over their international drug importation ring.

Several customers have said they are taking legal action and have spoken to citizens advice groups about what to do.

Add other customers labelled the firm "very unreliable", "very unprofessional", "disgusting", "appalling" and "a total scam", while another said they were "fuming".

The company, and linked firm DX Academy, appeared to be a thriving legitimate business run by Stephen and Brown, of Hamilton, Lanarkshire.

The firm had adverts at Ibrox Stadium and Fir Park and its logo even adorned the jerseys of Motherwell FC following their sponsorship deal.

But the company was also a front for the pair's drug dealing activities, which they ran using the Encrochat communications network.

The Google listing for the business states it is now "permanently closed" and their social media channels, which were updated regularly, have not posted since January.

The firm has been blasted in a series of recent online reviews, on Google and Trustpilot, where customers have revealed their ordeals.

Two months ago, one wrote: "Avoid this company at all cost or you will be £32,000 out of pocket for a kitchen that is far from complete. 

"No taps, sockets and light switches left hanging off, pipes left exposed, plastering work needing done.

"Several staff members have left this company since we booked the kitchen renovation in April 2025. 

"We asked to cancel the job and were told no as the contracts had been signed.

"The work commenced November 2025. I’m being passed from pillar to post when asking for them to come and finish the job or to issue a refund to have the job completed by another reputable company. "Citizen advice are currently assisting with this matter.

"What should have been a happy time spending so much money on a dream kitchen has turned into a total nightmare!"

Another customer wrote last month: "Paid a deposit on 19th of January and yet no one answers the phone, apparently the company went into liquidation but it's still active on the gov website and they haven't informed any customers about their situation.

"On the 20th of January they said the order has been processed and they will get back to me with a fitting date (for windows) but yet no one answers the phone or email...

"They offered me a 10 years warranty for the windows and apparently for the deposit too but their membership with the insurer has expired on 9th of January.

"This is a total scam and I've started taking legal actions against them.

"I encourage everyone to take legal action against them."

Other customers spoke of having paid for jobs in full which have not been done, while others paid deposits and lost the money.

Stephen and Brown admitted their guilt during a hearing at the High Court in Glasgow last week and they will be sentenced next month.

They were snared in Stephen's £200,000 Lamborghini Urus after he had returned to Scotland from Dubai.